My server was racked and ready to go within an hour of it being delivered which was pretty impressive based on my experiences.

I haven't experienced any downtime whatsoever in the past 9 months and their ticket response times are usually pretty fast but I have used their chat system when I am being impatient when looking for an immediate response. Peering has been fantastic with connections between clients being very fast with low pings around the United States. I've had a few hard drive issues and their free hands on support were working on my server within 20 minutes of my ticket submissions. Charles has been fantastic to work with and has always been very friendly. Based on my experiences so far with Nexeon's Support, Network and Price I can't recommend them enough.

Happy Customer ^